🫂Adding a Shared Mailbox to your Inbox

You need to active your primary accounts first via the guideline:

Logging into the Office 365 Portal for the first time

after that, You can follow step by step below to add the shared mailbox such as Reception, Cali fresh .. to your mailbox.

In the left-hand navigation pane right-click on Folders and select Add shared folder

Notes: In the pop-up window start typing in the name of the shared mailbox, you wish to access (you will need access permissions, which are granted by the System Administrator, to view the contents of the shared mailbox)

Your mailbox will now show up as an additional mailbox within Outlook On the Web, in the left-hand navigation pane, beneath your personal mailbox folder

Sending an email from a Shared Mailbox

To send an email from a shared mailbox click on New Message

When the new message appears in the right-hand pane, click on the ellipses (3 dots) above the new message, and select Show From

The From field will now appear in the new message

Click on the From button and select the mailbox you wish to send mail from